The NRWA - The National Resume Writers' Association TM


Setting the standard for excellence ~ Established 1997

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6-Week Live Program

Spring Session
March 23 – April 27, 2021
Tuesdays, 6:30 p.m. - 8:00 p.m., ET
Click Here to Register

Fall Session
October 5 - November 9, 2021
Tuesdays, Noon - 1:30 p.m., ET
Click Here to Register


$695 for Members

$749 for Nonmembers

Pricing includes all handouts, homework, and access to recorded sessions, which will remain active for 90 days following the conclusion of the course.

Interested in this training, but feel like you can't afford the cost right now? If you apply for and pay with PayPal Credit, you have six months to pay for the program, interest-free. Email before you register for details on payment with PayPal Credit.



Sign up for an Upcoming Webinar

Brush up with an On-Demand Webinar

Access resources in our Teleseminar Archives *Members-Only Benefit

Train at your own pace with Resume Writing 101

Enroll in our Writing Excellence Certification Preparation Program

Enroll in the NRWA Best Business Practices Course

Read selections from our Recommended Books list

Plan your professional development with our education options

Get the NCRW Study Guide

Begin your NCRW certification by submitting a Writing Sample

Register for the NCOPE Training and Certification program

Join a Peer Group

Check out our Ask the Experts blog

Attend the Annual Conference 

By participating in this course and/or webinar, you are agreeing to let the instructor/facilitator call you by name during the course and/or webinar when addressing questions or information. You also understand that session recordings may be made available to any NRWA member/nonmember who registers/downloads the recordings at anytime in the future.

Should you wish to remain anonymous, please request this in writing to when you register for the course/webinar.

Join our FREE informational session on Tuesday, February 23 at 1:00 pm, ET. Instructor Ellen Steverson will provide an overview of the Best Business Practices Course and answer your questions. Click here for more information.

The NRWA Best Business Practices course is a robust 6-week program designed to empower resume writers and other careers professionals with the knowledge, tools, and insight necessary to launch and grow their businesses. Fully aligned with the NRWA’s Code of Ethics, Best Business Practices provides participants with the tools, curriculum, and guidance to structure and scale their writing services for long-term success.

Results reported by previous participants include:

ü  Achieving highest year in revenue.

ü  Immediately landing new clients that more than offset the cost of the course.

ü  Interacting with prospects in new ways to build rapport and close sales more effectively.

ü  Developing new products that engage and provide value to their clients.

ü  Identifying and addressing gaps in operations to improve growth and scaling.

ü  Gaining a better understanding of business practices to drive positive changes, strengthen their brand, and find new success, even for experienced business owners of 15+ years!

Register now for spring or fall session! Registration is now open!

The curriculum covers the benefits of having a sound business plan, business operations, marketing strategies, and modern sales techniques to increase revenue and scale your business. Participants will develop and convey their unique value proposition, implement effective business processes, identify their ideal clients and learn how to sell to them! Topics include product development, sales cycle, sales scripting, and role-playing exercises.

Each 90-minute live session is led by Ellen Steverson, an NRWA member and business owner with deep insight and experience running her own business, as well as an unwavering commitment to helping other entrepreneurs succeed. In addition to a dynamic online learning environment featuring a balance of instruction and engaging role play, Ellen provides printable materials that participants can use to support their sales goals and grow their businesses.

For optimal learning, plan to spend an additional hour or two outside of class time each week to practice and implement what you’ve learned. Each session is recorded so you can go back to review the session as many times as you’d like for an additional 90 days after the course ends.

Upon completion of the program, attendees will receive the NRWA Best Business Practices badge to highlight their commitment to operating a long-lasting business that aligns with the ethical standards and practices of the NRWA. Display the badge proudly on your website, in your email signature blocks, and in other marketing materials.

Space is limited, so register today!

3 Key Takeaways

Recognizing sales as a blend of art and science, our 6-session, interactive program will provide you with:

  • Skills you need to overcome common objections and improve your close ratio.
  • Sales language that feels authentic to you.
  • Modern sales techniques that address sales and industry changes.

Course Includes

  • 6 weekly, live, 90-minute sessions conducted via GotoWebinar.
  • Printable materials to support your sales goals and business growth.
  • A strong mix of instruction and role play.
  • Recorded sessions, which will remain active for 90 days following the conclusion of the course.

*All materials are the exclusive property of the NRWA. Participants may not copy, share or distribute materials.


Week 1:

  • Business Models & Plan Creation
  • Goal Setting & Time Management
  • Your Operations

Week 2:

  • Product Development Today & Tomorrow
  • Target Clients
  • Your Unique Value Proposition

Week 3:

  • Finalizing Products Designed for Clients
  • Review of Key Differentiators
  • Marketing Plan

Week 4:

  • Sales Cycle
  • Modern Sales Techniques
  • Client Conversations & Scripting 

Week 5:

  • Client Interactions 
  • Case Scenarios
  • Handling Customers' Objections

Week 6:

  • Sales Review 
  • Managing Projects & Growth 
  • Business Course Review 


Ellen Steverson opened StartingBlock Career Services LLC in 2011. She doubled sales after her first year and has consistently exceeded sales goals 29%-67% year-over-year. She is a Nationally Certified Résumé Writer (NCRW), Nationally Certified Online Profile Expert (NCOPE), Global Career Development Facilitator (GCDF), Certified Employment Interview Consultant (CEIC), former executive recruiter, and professionally trained saleswoman. She incorporates Fortune 500 sales techniques and processes to keep her business growing. Ellen is passionate about helping people succeed and never tires of discussing sales strategy!

The National Résumé Writers' Association
2331 Rock Spring Road, Forest Hill, MD 21050

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