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The NRWA - The National Resume Writers' Association TM


Setting the standard for excellence ~ Established 1997

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Writing Excellence

9-Week Live Program

July 8-Sept. 2, 2021
6:30 p.m.-8:00 p.m., ET

Oct. 14-Dec. 16, 2021
(week off for Thanksgiving)
4:00 p.m.-5:30 p.m., ET

Registration Fees:

NRWA Members $1,595*

*Members who successfully complete Writing Excellence and begin the NCRW certification process within 6 months of the final class will receive a $75 discount off the certification process fees.

Nonmembers $1,895

Payment options include credit card, check, or PayPal credit.

To use PayPal credit, please register via the link below without paying and email us at so we can send you a PayPal invoice.

See the event registration information page for each session for details.

Interested in this training, but feel like you can't afford the cost right now? If you apply for and pay with PayPal Credit, you have six months to pay for the program, interest-free. Email before you register for details on payment with PayPal Credit.



Sign up for an Upcoming Webinar

Brush up with an On-Demand Webinar

Access resources in our Teleseminar Archives *Members-Only Benefit

Train at your own pace with Resume Writing 101

Enroll in our Writing Excellence Certification Preparation Program

Enroll in the NRWA Best Business Practices Course

Read selections from our Recommended Books list

Plan your professional development with our education options

Get the NCRW Study Guide

Begin your NCRW certification by submitting a Writing Sample

Register for the NCOPE Training and Certification program

Join a Peer Group

Check out our Ask the Experts blog

Attend the Annual Conference 

By participating in this training program, you are agreeing to let the instructor/facilitator call you by name during the presentation when addressing questions or sharing information. You also understand that sessions will be recorded and may be made available to other NRWA members/nonmembers, during and after the program is completed, for further review.

Should you wish to remain anonymous, please request this in writing to when you register for the course/webinar.

The NRWA Writing Excellence Certification Preparation Program

Why Choose the NRWA & Writing Excellence?

As the only nonprofit in the industry, the NRWA is dedicated to educating and training resume writers. This means 100% of our funds get invested into programs to support our members.

We know that writing an exceptional resume and cover letter is no small feat and earning our certification is even tougher!

We designed Writing Excellence to give you, the resume writer, the tools you need to earn the NCRW designation – the only industry credential awarded to those whose work is above average.

Is Certification Guaranteed?

Although not guaranteed, Writing Excellence grads have credited this course as instrumental to earning their NCRW and joining the ranks of approximately 60 writers worldwide to hold this prestigious, industry-leading certification.

We do guarantee that when you complete the course, you’ll have more tools, resources, and confidence than you did prior to registering!

How Will Writing Excellence Prepare Me for Certification?

Ideally suited for professional resume writers with at least 2 years of experience writing resumes and cover letters, this program will guide you through each step of writing best-in-class resumes and cover letters.

If you have . . .

          • An understanding of basic resume and cover letter fundamentals.
          • A willingness to accept and apply critical feedback.
          • A desire to take your writing skills from good to great.

then Writing Excellence is for you!

What Can I Expect from Writing Excellence?

    • 9 instructor-led live webinars (and unlimited access to all session recordings, PowerPoint slide decks, and dozens of writing samples).
    • In-class participant discussions and Q&A.
    • 1:1 mentoring from the instructor (an NCRW) to answer your unique and specific questions, provide feedback on homework assignments, and discuss and review your client projects.
    • A personalized assessment and recommendation as to your readiness to tackle our rigorous certification process.
    • An electronic copy of the NCRW Study Guide.
    • Personal DISC Assessment and report.

Any Perks for Completing Writing Excellence?

We’re glad you asked!  All students will receive:

    • A portfolio of sample resumes and cover letters written by NCRWs.
    • Free registration for an NRWA webinar of your choice.
    • Discount pricing on The Essential Microsoft Word Manual for Professional Resume Writers, by Holly Genser.
    • Leads to contractors for subcontract writing assignments.
    • Discounted fees for one NCRW Sample Submission and the NCRW Exam.*

Advance your resume writing skills!

The Writing Excellence Certification Preparation is the industry’s only training program that not only helps independent resume writers enhance their skills and prepare for certification, but also provides guidance and resources specifically tailored to help professionals who assist students and clients in writing their own resumes and cover letters.

New features added to the program:

  • Before & After resumes and cover letters written specifically for college students and new grads.
  • Strategies for handling resume challenges with return-to-work adults, career changers, and those with limited work experience.
  • Online resources to help clients identify knowledge and skills to include in their documents that are relevant to their job and industry targets.
  • Specific starter questions you can ask to help students and clients drill down to their relevant accomplishments.
  • An extensive list of recommended resources to help you grow your business and better serve your clients, some with exclusive Writing Excellence discounts.
  • Recommended resume and cover letter publications for college students/new grads, career changers, and return-to-work adults.

Whether you write resumes and cover letters for your clients or coach/advise others on how to write them, this is the training program for you!

Register now… class size is limited!


Week 1: Writing Excellence Standards/Best Practices and The NCRW Process

Week 2: Planning the Resume Strategy

Week 3: The Professional Experience Section – Job Descriptions

Week 4: The Professional Experience Section – Accomplishments

Week 5: The Resume Headline and Professional Summary

Week 6: Optional Resume Sections

Week 7: Resume Formatting

Week 8: Professional Job Search Letters and e-Notes

Week 9: Plain Language Writing Techniques, Proofreading, and Editing


Norine Dagliano is a Nationally Certified Resume Writer (NCRW), Nationally Certified Online Profile Expert (NCOPE), DISC Administrator, and sole proprietor of ekm Inspirations, with more than 30 years of experience working with job seekers and career-services professionals, both experienced and starting out.

A sought-after trainer and presenter of resume, job search, interviewing, and career management tools and techniques, Norine has been a featured presenter at multiple NRWA Conferences, as well as the developer/instructor of numerous webinars, including a series for CareerBuilder and DeVry University career services staff. Her training style is pragmatic and high energy, with a little sprinkling of humor and storytelling to keep participants engaged and inspired to learn and grow.

In addition to designing and instructing the NRWA Writing Excellence program, Norine is on the NRWA board, is a member of the NCRW grading team, and has taken an active role in mentoring and training other writers who wish to excel in the field. 

The National Résumé Writers' Association
2331 Rock Spring Road, Forest Hill, MD 21050

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